Privacy Policy

1. Who we are

KB Painting & Refinishing is a Florida LLC operating from the Treasure Coast and Fort Lauderdale, Florida. Our website is https://kbpainting.com. You can reach us at info@kbpainting.com.

2. Information we collect

When you submit a free estimate request or contact form on our website, we collect the information you provide, which may include:

• Your name
• Phone number
• Email address
• Service address or city
• Project description or notes you include in your message

We also collect standard server log data when you visit our website — your IP address, browser type, pages viewed, and the date and time of your visit. This is typical of all websites and is used only for security and performance monitoring.

3. How we use your information

We use the information you submit to:

• Respond to your estimate request and schedule an on-site visit
• Communicate with you about your project via phone, email, or text
• Route your request to our CRM system (SnapCoat) for project management
• Send you transactional emails related to your estimate or project (confirmations, follow-ups)

We do not use your information for behavioral advertising or sell your contact details to third-party marketers.

4. How we share your information

We share your information with the following categories of service providers, strictly to operate our business:

• SnapCoat — our CRM and job-management platform. Estimate requests are routed here for scheduling and follow-up.
• Email service provider — used to deliver confirmation and follow-up emails.
• Hosting and infrastructure providers — your data passes through standard web hosting infrastructure as part of normal website operation.

We do not sell, rent, or trade your personal information to any third party.

5. Data retention

We retain your contact information for as long as is necessary to complete your project and maintain reasonable business records. If you ask us to delete your information and you are not a current customer with an active job, we will honor that request within 30 days.

6. Cookies and tracking

Our website may use essential cookies or local storage to support form function and security (such as CSRF protection via Cloudflare Turnstile). We do not currently use third-party advertising or tracking cookies. If that changes, we will update this policy.

7. Your rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information (subject to any legal obligations to retain records)
• Opt out of non-transactional email communications at any time by replying "unsubscribe"

To exercise any of these rights, email us at info@kbpainting.com.

8. Security

We take reasonable precautions to protect your information in transit and at rest. Our website uses HTTPS. Our CRM provider maintains its own security controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after a change constitutes acceptance of the updated policy.

11. Contact

Questions about this policy? Contact us: